Q1.) Are the shoes on TheShoeGame.com's online shop 100% Authentic?

All shoes are 100% authentic and brand new.  We ONLY sell the real deal, no fakes or any of that stuff you see at your local Flea Market.  Each sneaker has been obtained and well inspected by our highly educated TSG Staff. TheShoeGame.com has and will never deal with fakes.  Rest assured knowing TSG is not like other sites that sell fakes.  Buy with confidence and know you will be pleased with your purchase while shopping in our online shop.

Q2.) Are the shoes/items in stock?

All shoes are in stock ready to ship.

Q3.) Will my shoes be double boxed?

All shoes will be double boxed, so shoes/box are protected during shipping.

Q4.) How long will it take for me to get my item?

Once the item is paid for, it usually takes us 24-48hrs to ship items during regular business days.

Q5.) How do I pay for my shoes?

We only take Paypal payments from confirmed addresses.  This is the safest way to make payments online.  You can register your free account at Paypal.com right now.  If you wish to pay via Money Order or Western Union Money Transfer please contact us for details.

Q6.) I have a Paypal account, but can you please ship my item to a different address?

We will only ship to your confirmed Paypal account address.

Q7.) Do you give refunds or exchanges?

All sales are final.  We will only exchange if you were sent the wrong size or item.

Q8.) How do I find out when new items are added to the shop?

Please sign up for our newsletter for shop updates.  Also, check our shop daily and stay tuned to our homepage for updates.

Q9.) How often does TSG get new stock and update the inventory?

Our online shop will be updated often with new, vintage, rare, and classic shoes along with other items.

Q10.) Do I have to pay tax?

Only Georgia residents have to pay tax.

Q11.) Where is TheShoeGame.com based?

TheShoeGame.com is based in Atlanta, GA

Our shipping address is:
TheShoeGame.com
PO Box 962122
Riverdale, GA 30296